Thanks for marking this as the answer. In the Device Manager , click Biometric or Biometric Devices to expand the list of recognized biometric sensor devices. It should work if you use the W7 protect tools software but I don’t know for sure since: If the driver available on the web site is a later version, download and install it. Sign up now for customized driver, security, patch, and support email alerts.

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HP Notebook PCs – Troubleshooting a Fingerprint Reader (Windows 7, Vista, XP)

Freitas Gazul Solfejo Pdf. How does HP install software and gather data? I had to reload my laptop due to corruption issues.

Nc Fingerprint Reader Driver. Select the current operating systemand then scroll down to Software – Securityand expand the list. Comppaq should be able to log to the system by using the fingeprint sensor. Digital Persona application software for 64 bit Vista and Windows 7. I solved applying what is described in this post: Glad you got the fingerprint sensor to work.

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Nc Fingerprint Reader Driver | softocsel

I cannot get my fingerprint reader to work. Identify the version of the fingerprint reader device driver currently installed. If your device driver is up-to-date, see if your access manager software is compatible with your fingerprint reader. There is no Windows 7 64bit driver available for your computer hence you are facing this issue: Asia Pacific and Oceania. There is no W7 driver for the fingerprint sensor. The fingerprint access manager software is listed. Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer.

Hardware and software diagnostics.

And you need to use the protect tools security manager software for W7: If you choose to change the OS, you may have trouble setting up the fingerprint reader again. This thread is locked.

fingerprint reader in my hp compaq nc6400 – program incompatible

John Rubdy Replied on April 8, Thanks for marking this as the answer. When searching for drivers and software, you must use the specific product number of your computer. SimplePass application software for 32 bit and 64 bit Windows 7.


Clean the fingerprint reader You should periodically clean the fingerprint reader sensor to remove dirt and oil. The fingerprint sensor is listed as a Validity Sensor or AuthenTec Sensor, depending on the model number of your comapq.

On my nc workingwhere Windows 7 is installedit stopped working the fingerprint sensor after some update of the operating system; I have tried to reinstall all the software for the driver but I could not find a working combination. Follow the step 7 from above kb article.

To download the proper driver, first choose your operating system, then find your device autyentec and. Operating System – Windows 7, Windows 8, Windows 8.

BHow to logon to Windows 7 by using Authen. This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions.